About
Shenzhen Airlines is a Chinese airline which is headquartered in Shenzhen Bao'an International Airport. The airline is a member of Star Alliance and is part of the Chinese airlines that is part of the global airline network along with Air China. Shenzhen Airlines boasts a fleet size of 185 and covers a network of 74 destinations. Alliance
Star Alliance was founded in May 1997, it is one of the world's largest global airline alliances. Headquartered in Frankfurt am Main, Germany, currently have 27 member airlines who have over 670 million passengers per year. Shenzhen Airlines allows guests to earn and redeem miles across Star Alliance's carriers airlines. Passengers can access lounges depending on the type of flight ticket and frequent flyer status or class of travel. Travel Class
Shenzhen Airlines provides 3 travel classes.
First Class - Shenzhen's First-class cabin is equipped with semi recliners along with hand-crafted meals. The first-class passengers can enjoy lounge access along with priority boarding, check-in and baggage. Guests can also enjoy the VIP shuttle bus service.
Business Class - Passengers in the Business class are equipped with convertible seats with gourmet meals. Business-class guests have access to the VIP check-in area with priority boarding.
Economy Class - Guests in economy class can relax in standard seating along with pre-booked meals and a buy-on-board menu for light snacks and beverages. Baggage Allowance
Passengers are allowed to carry hand baggage which can weigh up to 5 kgs and the check-in bag can weigh up to 20 kgs for Economy class, 30kgs for Business Class and 40kg for First Class according to the chosen class option. Passengers can read about excess luggage allowance and additional charges here. Check-in
Domestic Flights - Passengers can check-in 24 hours to 1 hour prior to the scheduled departure time.
International Flights - Passengers can check-in 24 hours to 1 hour prior to the scheduled departure time. In-flight Services
All cabins are equipped with the best in-flight entertainment which is loaded with select movies, documentaries and music. Kids can enjoy cartoon and games while onboard along with the exclusive meals made especially for them. Meals can be pre-book and or enjoy light refreshments and beverage with the buy-on-board menu. All special meals are requested to be pre-booked during reservation or 24 hours prior to departure. Onboard support
Shenzhen Airlines provides special assistance for guests with special needs, Infants, expectant mothers, unaccompanied minors and any pre-departure arrangements. Passengers in need of mobility support will be provided with wheelchair services during the flight. Refund and Cancellation
Passengers can cancel their booking either through Shenzhen Airlines sales’ offices or website. All cancellations are subject to a cancellation fee.