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Sobre flydubai


About
flydubai is an airline owned by the Dubai government and is known for its low-cost and affordable fare, and operates in Terminal 2 of Dubai Airport where its headquarter is located.

From 2008, flydubai has flown their passengers to various destinations globally, including Africa, Europe, Central Asia, the GCC, the Middle East, the Indian subcontinent, and Southeast Asia. flydubai is a sister airline of the Emirates since the Government of Dubai owns them both. Although, both airlines operate independently.

Awards
flydubai was awarded as the Best Low-Cost Airline in the Business Traveller Middle East Awards in 2019 and 2021. It was also awarded as the Air Cargo Operator of the Year at the Logistics Middle East Awards 2019.

flydubai International Flights
With growing demand and an ever-expanding network, flydubai continues to add new destinations to its network by opening up cheap flight routes across Africa, Europe, Central Asia, the GCC, the Middle East, the Indian Subcontinent and Southeast Asia.

flydubai is committed to making your travel experience more affordable and comfortable. With ticket prices to several popular destinations such as Pakistan starting as low as AED 270, flydubai continues to deliver comfort and convenience at the most affordable rates.

Class of Travel
You can choose between two classes of travel:

Economy class: In economy class, you can relax in your seats that are specifically designed for your own comfort with a small head pillow and extra legroom for you to stretch and relax during your flight. You can also pay for an additional cost if you wish to have more legroom. The economy class also has other amenities that you can enjoy, such as in-flight entertainment that allows you to choose whichever movies, TV shows, music, games to keep you entertained. You are free to select various types of food to eat on board. Wi-Fi packages are also provided for you to catch up with your e-mails or your friends and family.
Business class: With Business class, you can fly with a spacious seat made from special Italian leather and with extra legroom that offers you extra comfort to enjoy your flight and even get a good rest with the reclining seat that you can transform into a flatbed. You can also purchase an onboard Wi-Fi package to stay updated with your e-mails, work, and meetings. In-flight entertainments and refreshments such as delectable meals and fresh drinks are also provided for you to relax and take a break from your work.

Baggage Allowance
In Economy Class, the baggage allowance varies:

Lite: Hand baggage max. 7 kg, the fee is required for checked baggage

Value: Hand baggage max. 7 kg, checked baggage max. 20 kg

Flex: Hand baggage max. 7 kg, checked baggage max. 30 kg.

In business class, you are able to enjoy an even greater baggage allowance with hand baggage max. 14 kg and checked baggage max. 40 kg.

Onboard Support

If you require special assistance during your flight, flydubai offers different kinds of passenger services to ease your hassle and ensure your comfort during your flight. You can find more details for flydubai onboard support on their website.

Check-in
flydubai offers you two ways with which you can check-in: online or at the airport. If you wish to check-in online without hassle, you can follow these steps:

1. Go to flydubai’s online check-in page.
2. Input the number of your booking reference.
3. Input your departure airport.
4. Input your last name.
5. Click the ‘Check-in’ button. <//br>
Frequent Flyer Programme
flydubai has a frequent flyer programme called ‘Emirates Skywards’, and you will earn Skyward Miles if you fly with either flydubai or Emirates.

There are several ways that you can spend your Skyward Miles with flydubai. You can either use it to pay for your flights, purchase extras, pre-ordered meals onboard, even hotels and other leisure activities around the world that partnered up with the Emirates Skywards.

Refund & Cancellation
If you book your flight and immediately cancel your bookings within 24 hours, you can get a full refund and will not be charged with any cancellation charges depending on your flight fare types. Below are the steps to get a refund if you wish to cancel your bookings:

1. Visit the official website of flydubai.
2. You will have to enter the username and password to log into your account.
3. Look for the “Manage Your Booking” on the homepage.
4. Navigate to the section and click on it.
5. You will see the list of the booked flights on the screen.
6. Select the flydubai Booking you wish to cancel.
7. A pop-up message will appear on the screen asking you to confirm your selection.
8. Select “Yes” to proceed ahead.
9. Your flydubai ticket will be cancelled, and you will receive a confirmation email.

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Address: Terminal 2, Dubai International Airport

Call Center: UAE: (+971) 600 54 44 45
Pakistan: (+92) 21 111 225 539
Russia: (8 800 555 2833
Website: www.flydubai.com